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funeral funding

frequently asked questions

We’ve covered all the common questions people ask us about funeral funding option in the FAQs below. Simply click on a question to display the answer. If you have any questions that are not answered here, please contact us.

If you die within the first 2 years of taking out your over 50s life cover, the full cash sum will not be payable. Instead Engage Mutual will pay to your estate or nominated beneficiary the benefit payable under the Terms and Conditions of your over 50s life cover plan which is detailed in your Policy Documents.

However, your representatives will still be able to use The Co-operative Funeralcare Contribution as shown on your Certificate of Entitlement towards the cost of your funeral, provided it is being arranged by The Co-operative Funeralcare.

It is important to keep paying your premiums. Please refer to the Policy Summary in your Policy Documents for details of what would happen to your over 50s life cover if you stopped paying your premiums for any reason.

If you miss any of your premiums the charge would be removed meaning no payment would be made to The Co-operative Funeralcare towards your funeral costs. If the charge is removed, The Co-operative Funeralcare will also not provide the Contribution towards the cost of your funeral.

You can only charge one over 50s life cover policy to The Co-operative Funeralcare.

The money that would have been paid to The Co-operative Funeralcare would simply be paid to your estate or nominated beneficiary by Engage Mutual Assurance. The Co-operative Funeralcare Contribution would not be payable.

Yes. Just write marking the letter for the attention of Customer Services at the following address:

Engage Mutual Assurance
Hornbeam Park Avenue
Harrogate
HG2 8XE

Engage Mutual will then inform The Co-operative Funeralcare that you would like to cancel the charge. The Co-operative Funeralcare will then release the 'charge' and your over 50s life cover would continue as normal. Under these circumstances, The Co-operative Funeralcare would have no obligation to provide your funeral services and the Contribution will not be payable.

Once the 'charge' against an over 50s life cover has been cancelled it cannot be reinstated and you would not be entitled to 'charge' any other plans to The Co-operative Funeralcare.

A Legal Charge can be cancelled either by yourself or by the administrator of your estate.

If your next of kin decide not to use The Co-operative Funeralcare to arrange the funeral, they can write marking the letter for the attention of Customer Services at the following address:

Engage Mutual Assurance
Hornbeam Park Avenue
Harrogate
HG2 8XE

Engage Mutual will inform The Co-operative Funeralcare that they wish to cancel the 'charge'. The Co-operative Funeralcare would then release the 'charge' and the benefit payable would be paid to your estate or nominated beneficiary. The benefit payable would then be paid to your estate or nominated beneficiary by Engage Mutual. The Co-operative Funeralcare Contribution would not be payable.

Your representative will need to provide The Co-operative Funeralcare Funeral Director with the original Certificate of Entitlement and a copy of your death certificate. The Funeral Director will access the details of any personal wishes you have registered with The Co-operative Funeralcare and the funeral arrangements will be made accordingly.

Your representatives will be issued with a detailed estimate of funeral costs before any of the funeral arrangements are made.The Funeral Director will confirm the total amount available from your over 50s life cover plan and The Co-operative Funeralcare Contribution, this amount is then put towards your funeral costs.

If there is an outstanding balance to pay for the agreed funeral arrangements, this will need to be paid by your representatives at the time of arranging the funeral.

If the proceeds of your plan together with the £250 contribution exceeds the cost of the funeral then the excess will be paid to your estate.

No. In 'charging' your over 50s life cover plan from Engage Mutual you are saying that you want the benefit payable from your policy.

These services are not specified in advance as they would be when a Funeral Plan is purchased and your representatives will need to make the arrangements for your funeral at the time of your death.

If you die abroad and wish to have your funeral conducted in mainland Great Britain or Northern Ireland, The Co-operative Funeralcare will be able to arrange repatriation to the UK.

The Funeral Director will advise your representatives of the costs and these charges will be included in the total amount of your funeral costs. Provided that your funeral is arranged with The Co-operative Funeralcare the 'charge' on your over 50s life cover plan from Engage Mutual and The Co-operative Funeralcare Contribution will still apply.

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