why we collect personal data
Your personal details enable us to send you information about our products, respond to a specific enquiry you have and to provide you with products and services for which you apply. When you complete our online enquiry forms, we ask for your contact details so that we can deal with your request as efficiently and effectively as possible.
Occasionally, we may want to contact you via telephone, post or e-mail. Site visitors have the option to opt in or out of these services by using the opt-outs at the bottom of each request form. You need to be aware that, by submitting the request form without ticking the opt-out options, you will be indicating your consent to receive marketing messages from ourselves, associated and non-associated companies. Associated and non-associated companies may also send you email marketing messages if you have chosen to opt into these. If you wish to opt out of receiving marketing messages at a later date, then please contact us.
We use your personal details for the purpose above only.
All your personal data we receive is treated as confidential. All our employees and any other data processors that may access or process your details must respect this confidentiality.
site security
We use appropriate technical security measures to protect your information. Our website incorporates 128-bit encryption technology so the information being passed between you and us cannot be read or understood by unauthorised persons.
We transmit data with your permission to authorised 3rd parties using 192-bit AES encryption.
website logs
We do not identify who you are when you visit our site. We only collect your or your child's personal details if you provide them to us. We use aggregated visitor data to help us analyse site usage but we do not use individual or personal data for this purpose.
cookies
A 'cookie' is information that a website stores on your computer so that it can remember something about you at a later time. Cookies are commonly used on the Internet and do not harm your system.
We currently use cookies to evaluate the effectiveness of our advertising, for aggregated visitor data and promotions on third party websites.
The cookies used on the Engage Mutual website do not include any personal information that others could read and understand about you, such as your name or account numbers.
If you do not want us to use cookies when you visit the Engage Mutual website, you can configure your browser not to accept them or opt-out. Please refer to your browser's 'help' facility for further information.
access to personal details
You can have access to the details we hold about you by emailing us at mail@engagemutual.com or writing to us at the address below. We will require proof of your identity. We also reserve the right to make a small charge based on the charges then prevailing under the relevant legislation. We will comply with the Data Protection Act and other legislation in relation to the disclosure of any information.
how do I get in touch?
If you have any queries on any aspect of our privacy policy, please contact:
The Data Protection Officer
Engage Mutual Assurance
Hornbeam Park Avenue
Harrogate
HG2 8XE
