hfa is our business process outsourcing arm. hfa provides all product and customer administration service to our clients and partners. Our modern, customer centric systems and highly efficient staff provide a cost-effective foundation for administering unit-linked investment, with profits and protection products.

hfa also offers these services to external organisations, so allowing other companies to benefit from our investment in staff and technology.

For hfa partnership enquiries call:
Steve Treasure on 01423 855128.

Outsourcing product administation to hfa enables our clients to increase their business without increasing their own resources and can provide a means to improve the efficiency, effectiveness and economy of their business processes.

hfa has proven experience in both the development of new products to client's specific requirements and the transfer of existing books of life and investment business from legacy systems.

hfa's niche is speed of product development, this allows our clients to launch new products to market very quickly.

hfa provide a complete manufacture and administration service; our people are experienced, highly trained and service driven; our performance is measured by industry strength service levels, and consistent quality supported through rigorous application of our training & competence programme.

hfa operates within the framework of a Financial Services Authority regulated organisation, as such, all processes adhere to the strict compliance regime.

hfa allows our clients to benefit from efficient administration, premium customer service and speed to market. Driven by the mutual status of our parent, we see ourselves as an enabler for our client's business to get to where they want to be.