Engage Support Services
You may find you need a bit of extra support or guidance. This might be legal advice on organising a loved one’s affairs, emotional support to help deal with a serious illness, or even just some practical advice on where to turn for help.
An independent expert can often make a big difference at a time of need. This is why we give our customers access to a range of support services from trusted providers at no additional cost.
Engage Care Advice Service, provided by Grace Consulting, can help you get started when it comes to arranging appropriate care. One of their Advisers will arrange a time with you to have a chat over the phone about your situation. They’ll give you general guidance on finding suitable care, and can send you relevant information, which can help your search and give you confidence in your decision.
Engage Legal Advice, provided by The Co-Operative Legal Services, can provide guidance on a range of legal issues including employment law, sale and purchase of goods and family law.
Provided by RedArc, Engage Health Support Services give you unlimited access to a dedicated Nurse Advisor – an invaluable source of practical advice who may be able to arrange a limited course of specialist support as well as answering many of the immediate questions that you will have.
Our Will writing service is provided by The Co-operative Legal Services, and can provide advice on what to cover in your new will, updating an existing will, the role of executors and planning for if you become seriously unwell or disabled.
We give all of our members access to free initial advice following the death of a loved one via a Bereavement Advice Line, provided by The Co-operative Legal Services. They can give you and your family guidance on registering a death and the different forms that you’ll need to complete. They’ll also help you to understand what probate is, whether it’s required, and who can administer the estate.