a 'thumbs up' from our customers

As a customer owned business, we’re really pleased when our customers give us their vote of approval.

Take our over 50s life insurance.  In a survey* conducted by the ABI (Association of British Insurers), 87 per cent of existing customers said they are likely to recommend us.

That’s over 16 per cent higher than the average recorded.

Our customer service also scored highly with these customers, in fact 17 per cent higher than the industry average!

Our savers, too, rated us ten percent above the national average, with 75 per cent of them stating in the ABI survey that they are likely to recommend Engage Mutual.

* source: ORC International (Association of British Insurers Customer Impact Survey 2010-2011)

more feedback please!

We’re always keen to hear from our customers who have lots of great ideas on how we can be more useful, more relevant, and whose input and feedback will help ensure that we continue to improve.

To give us your feedback, good or bad, please visit engagemutual.com/about-us/yourfeedback

or

call us on 0800 028 1045 (calls are free from UK landlines only)