useful information for customers
As a customer who has recently transferred from ELL, please be assured that you will continue to receive the high level of service you rightly expect. As a customer owned business, customers are at the heart of everything we do, and we welcome feedback on any subject, big or small! A number of staff from ELL have transferred across to Engage Mutual and will continue to look after former ELL customers from a Gloucester base.
Follow the links below for useful information for former ELL customers:
former ELL with profits
former ELL pensions
If you can't find what you're looking for or have any questions please call 0800 2983542†, or email customer.services@engagemutual.com.
background details of the transfer
The transfer of part of Ecclesiastical Life Limited’s long term insurance business was successfully completed on 30th November 2010. The transferred business includes both with profits and non profit policies, pensions, annuities, endowment savings and traditional life assurance.
The transferred with profits fund has been closed to new business and will run on a segregated basis for its members’ benefit. The non profit fund will become part of the Engage Mutual non profit fund.
Full details on the transfer process can be found here
