When you apply for a job with Engage Mutual, we follow a detailed process to ensure all applications are dealt with fairly and that all personal details are handled sensitively and responsibly.
The selection process is designed to give you the best possible chance of showcasing your skills and abilities. You'll also get plenty of chances to find out more about us and ask any questions that you may have.
Take a look at our recruitment process below...
Our HR Executive takes care of all incoming applications and will pass your details onto the relevant manager.
Your skills and experience will be reviewed against the requirements for the role you’re applying for. If you’re a good match, our HR team will contact you to arrange an interview and/or an assessment.
Different interviews and assessments are used depending on the job role:.
- telephone interview: if you have a telephone interview, our HR Executive will call you to arrange a convenient time first. This is normally used as a first stage chat lasting around 30 minutes where we ask you some general questions to see if you are right for the role.
- competency based interview: this is a face to face interview normally lasting an hour which helps us to find out more about your previous experience and how you deal with certain situations using questions to highlight specific skills required for the job role.
- role play : these last around 20 minutes are are often used for Contact Centre positions allowing you the opportunity to demonstrate your skills in a 'real' situation.
- skills testing: for some roles we carry out skills tests which include numeracy, verbal reasoning, management scenarios and technical abilities. But don't worry, we'll send you a practice leaflet so you can prepare in advance!
We’re always looking for great people to join us at Engage Mutual. If you’re not suitable for one role you might be suitable for the next, so we always encourage people to keep applying when vacancies arise.
