what’s so different about us?
There are lots of things that set us apart from other businesses including our vision, 'to be the best customer owned business' and our mission, 'helping people help each other live the second half of their lives'.
As a mutual organisation we’re owned by our customers and, with no shareholders to pay dividends to, we can ensure all profits are used for the benefit of our customers. We work on your behalf - we’re owned by you, run for you – it’s as simple as that.
We believe in giving something back. With your help, we play a very active role in the community and are involved in a variety of community initiatives. We support a range of charities and our staff regularly pull together to help raise money for some really deserving causes.
Our aim is that customers will truly benefit from their membership of the organisation, be that by benefiting from our community activity, gaining assistance for a charity they support or simply from the first class service we offer.
Read more about mutuality and why we’re different
who is Engage Mutual?
We're what's known as a friendly society and this means we can offer certain tax exempt savings products. Through ourselves and our wholly owned subsidiaries we offer life insurance and health and savings products designed to help you manage your finances with confidence.
We’re very approachable too. You’re not dealing with a financial giant but we’re not a minnow either – Engage Mutual currently helps over 500,000 customers of all ages. It’s important to us that you feel comfortable enough to pick up the phone and have a chat with us. With our headquarters based in Harrogate, North Yorkshire, you know when you phone us you are talking to a UK based call centre. You can also give us your feedback online on a variety of different subjects.
